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    • Customer Experience - BluePrint
    • Customer Experience Maturity
    • Customer Journey Mapping
    • Customer Loyalty
    • Customer Satisfaction
    • Mystery Shopping
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Customer Satisfaction

Customer Experience

Improves customer experience by deeply understanding the customer journey and the companies CX strategy.


Customer Satisfaction

Customer Satisfaction

It allows us to know the client´s perception and expectations and it identifies the drivers that generate loyalty and recommendation.


Mystery

Mystery Shopping

It allows the standardization of service processes and the image upkeep of points of sale and attention centers

Earn money while shopping

Become a Mystery Shopper and earn money while shopping and evaluating services.

JOIN US AS A SHOPPER
  • Solutions
    • Customer Experience
    • Customer Experience Maturity
    • Customer Journey Mapping
    • Customer Loyalty
    • Customer Satisfaction
    • Mystery Shopping
  • Tools
  • Platform

Blog

  • Customer Satisfaction Measurement (CSM) vs. Mystery Shopping (MS)
  • Fast & Efficient Service
  • The Silent Death of the Brands
  • Mystery shopping... measuring service quality, performance, and the customer's experience
  • MSPA Code of Professional Standards and Ethics Agreement
  • Factors to Consider in Selecting a Mystery Shopping Provider

Address

  • Barranca del Muerto 348,
    Guadalupe Inn
    Ciudad de México, CP 01020
    México
  • (+52-55) 3640-1119
  • info@auditorservice.com

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