It allows us to know the client´s perception and expectations and it identifies the drivers that generate loyalty and recommendation
It allows the standardization of service processes and the image upkeep of points of sale and attention centers
We are a Business Unit of De La Riva Group that helps companies understand and improve the client´s experience.
To join our team as a Mystery Shopper
We are looking for Mystery Shoppers all over Latin America to evaluate service provided by leaders companies.
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